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0;padding-left:var(--space-4);font-size:.8rem;color:var(--color-muted)}@media (max-width: 720px){.settings__templates{flex-direction:column}}.settings__cert{margin-top:var(--space-4);padding-top:var(--space-3);border-top:1px solid var(--color-rule)}.settings__cert code{font-size:.8em;overflow-wrap:anywhere}.settings__docs{margin:var(--space-3) 0;border:1px solid var(--color-rule);border-radius:var(--radius-sm)}.settings__docs>summary{cursor:pointer;padding:var(--space-3);font-weight:700;list-style-position:inside}.settings__docs[open]>summary{border-bottom:1px solid var(--color-rule)}.settings__docs-body{padding:var(--space-3)}.settings__docs-body ol{padding-left:var(--space-4)}.settings__docs-body li{margin-bottom:var(--space-3)}.settings__docs-body ul{margin-top:var(--space-2);padding-left:var(--space-4)}.settings__docs-body ul li{margin-bottom:var(--space-1)}.settings__docs-body code{font-size:.85em}.settings__docs-body pre{margin:var(--space-2) 0;padding:var(--space-2);border:1px 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var(--space-3)}.us-row{display:flex;align-items:center;justify-content:space-between;gap:var(--space-4);padding:var(--space-2) 0}.us-row+.us-row{border-top:1px solid var(--color-rule)}.us-row__text{display:flex;flex-direction:column;gap:2px;min-width:0}.us-row__text>.tickets__muted{margin:0;font-size:.8rem}.us-tz{max-width:16rem}.us-card--account{display:flex;align-items:center;gap:var(--space-4)}.us-account__who{display:flex;flex-direction:column;gap:2px;min-width:0}.us-account__name{font-size:1.05rem}.us-account__role{align-self:flex-start;text-transform:capitalize}.us-account__actions{display:flex;gap:var(--space-2);margin-left:auto}.us-saved{color:var(--color-success-700, var(--color-success-500));font-size:.72rem;letter-spacing:.04em}.fade-enter-active,.fade-leave-active{transition:opacity var(--transition)}.fade-enter-from,.fade-leave-to{opacity:0}.settings__nav{position:sticky;top:var(--space-3);align-self:start;padding-right:var(--space-3);border-right:1px solid 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td.company-contacts__actions{background:var(--color-row-hover)}.settings__docs{border-radius:var(--radius);overflow:hidden}.settings__docs>summary{display:flex;align-items:center;gap:var(--space-2);background:var(--color-surface-2);font-size:.85rem;list-style:none;transition:background var(--transition)}.settings__docs>summary::-webkit-details-marker{display:none}.settings__docs>summary:before{content:"▸";color:var(--color-muted);transition:transform var(--transition)}.settings__docs[open]>summary:before{transform:rotate(90deg)}.settings__docs>summary:hover{background:color-mix(in srgb,var(--color-text) 8%,var(--color-surface-2))}.settings__form{background:var(--color-surface-2);border:1px solid var(--color-rule);border-top:1px solid var(--color-rule);border-radius:var(--radius);padding:var(--space-4);margin-bottom:var(--space-4)}.settings__templates .settings__form{padding-top:var(--space-4)}.btn.approvals__approve{background:#1a7f37;border-color:transparent;color:#fff}.btn.approvals__approve:hover{background:#22984a}.approvals__who{display:flex;flex-direction:column;line-height:1.25}.approvals__who .tickets__muted{margin:0;font-size:.78rem}.approvals__empty{display:flex;align-items:center;gap:var(--space-3);max-width:28rem;color:var(--color-muted)}.approvals__empty svg{flex:none;color:var(--color-success-500)}.approvals__empty p{margin:0}.company-sla__entry td{border-bottom:none;background:var(--color-surface-2)}.company-sla__entry select,.company-sla__entry input{width:100%;max-width:8.5rem;height:30px}.company-sla__tz select{max-width:16rem}.company-profile__grid{display:grid;grid-template-columns:minmax(0,30rem) minmax(16rem,24rem);gap:var(--space-4);align-items:start;margin-top:var(--space-4)}.company-profile__grid .settings__form{margin-top:0}@media (max-width: 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svg{opacity:.65;transition:opacity var(--transition),transform .2s cubic-bezier(.22,1,.36,1)}.btn.company-back:hover{border-color:var(--color-accent-line)}.btn.company-back:hover svg{opacity:1;transform:translate(-2px)}@media (prefers-reduced-motion: reduce){.btn.company-back svg{transition:opacity var(--transition)}}.create-sheet__title{margin:0 0 var(--space-3)}.create-sheet__cols{display:grid;grid-template-columns:1fr 1fr;gap:var(--space-3)}@media (max-width: 700px){.create-sheet__cols{grid-template-columns:1fr}}.create-sheet__actions{display:flex;gap:var(--space-2);margin-top:var(--space-2)}.assess__limit{width:6rem;text-align:right}.assess__progress-block{margin-bottom:var(--space-3)}.assess__progress-block .tickets__muted{margin:0 0 var(--space-2)}.company-summary__listing{list-style:none;margin:0 0 var(--space-3);padding:var(--space-2) 0 0;border-top:1px solid 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var(--color-rule);color:var(--color-text);font-size:11px;font-weight:800;font-variant-numeric:tabular-nums;text-align:center}.kanban__card{position:relative;background:var(--color-surface);border:1px solid var(--color-rule);border-radius:var(--radius-sm);margin-bottom:var(--space-2);cursor:grab;transition:box-shadow .45s ease,border-color .35s ease}.kanban__card:hover{border-color:var(--card-hover-border);box-shadow:0 0 0 1px color-mix(in srgb,var(--brand-red) 28%,transparent),0 2px 14px color-mix(in srgb,var(--brand-red) 28%,transparent);animation:card-breathe 3.2s ease-in-out 1.1s infinite backwards}@keyframes card-breathe{0%,to{box-shadow:0 0 0 1px color-mix(in srgb,var(--brand-red) 28%,transparent),0 2px 14px color-mix(in srgb,var(--brand-red) 28%,transparent)}50%{box-shadow:0 0 0 1px color-mix(in srgb,var(--brand-red) 55%,transparent),0 6px 24px color-mix(in srgb,var(--brand-red) 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cubic-bezier(.22,1,.36,1)}.card-appear-active{transition:opacity .4s ease,transform .45s cubic-bezier(.22,1,.36,1);transition-delay:calc(var(--i, 0) * 60ms)}.card-enter-from{opacity:0;transform:translateY(14px)}.card-leave-active{transition:opacity .3s ease,transform .3s ease;position:absolute;left:0;right:0}.card-leave-to{opacity:0;transform:scale(.96)}}.kanban__age--warm{color:var(--color-accent-2-700);font-weight:700}.kanban__age--hot{color:var(--color-danger);font-weight:700}@media (prefers-reduced-motion: no-preference){.kanban__col--ripple{animation:col-ripple .65s ease-out}}@keyframes col-ripple{0%{box-shadow:inset 0 0 0 999px color-mix(in srgb,var(--brand-red) 16%,transparent)}to{box-shadow:inset 0 0 0 999px transparent}}.kanban__count .animated-number{font:inherit;color:inherit}@media (prefers-reduced-motion: no-preference){.kanban__count .animated-number--pulse{animation:number-pulse .9s ease-out}}@keyframes number-pulse{0%{text-shadow:0 0 0 rgba(232,114,49,0)}30%{text-shadow:0 0 14px rgba(232,114,49,.75)}to{text-shadow:0 0 0 rgba(232,114,49,0)}}.kanban__menu{position:fixed;z-index:40;min-width:210px;max-width:280px;max-height:320px;overflow-y:auto;display:flex;flex-direction:column;padding:var(--space-1);background:var(--color-surface);border:1px solid var(--color-rule);border-radius:var(--radius-sm);box-shadow:var(--shadow)}.kanban__menu-title{padding:var(--space-1) var(--space-2) var(--space-2);border-bottom:1px solid var(--color-rule);margin-bottom:var(--space-1);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.kanban__menu-item{display:flex;align-items:center;gap:var(--space-2);padding:var(--space-2) var(--space-2);border:none;border-radius:var(--radius-sm);background:transparent;color:var(--color-text);font:inherit;font-size:.85rem;text-align:left;text-decoration:none;cursor:pointer;transition:background var(--transition)}.kanban__menu-item:hover{background:var(--color-surface-2)}.kanban__menu-item.is-current{color:var(--color-muted);font-weight:600}.kanban__menu-back{color:var(--color-muted);font-size:.78rem}.kanban__card--skel{display:flex;flex-direction:column;gap:var(--space-2);padding:var(--space-3)}.survey{width:100%;max-width:34rem;margin:var(--space-5) auto}.survey__title{margin:0 0 var(--space-2);font-size:1.5rem}.survey__muted{margin:0 0 var(--space-4);color:var(--color-muted)}.survey__scale{display:flex;flex-wrap:wrap;gap:var(--space-2);margin-bottom:var(--space-4)}.survey__num{min-width:2.75rem;height:2.75rem}.survey__comment{width:100%;resize:vertical;margin-bottom:var(--space-3)}.portal-stack{width:100%;max-width:60rem;margin:0 auto;display:flex;flex-direction:column;gap:var(--space-4)}.survey-prompts{display:flex;flex-direction:column;gap:var(--space-3)}.survey--inline{max-width:none;margin:0}.portal-list__group{margin:var(--space-4) 0 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var(--color-rule);border-radius:var(--radius);background:var(--color-surface)}.pthread__msg--mine{background:var(--color-surface-2)}.pthread__meta{display:flex;align-items:baseline;gap:var(--space-2);margin-bottom:var(--space-2);font-size:.85rem}.pthread__who{font-weight:700}.pthread__when{color:var(--color-muted);font-size:.78rem}.portal-reply__head{margin:var(--space-4) 0 var(--space-2)}.portal-form__hint{margin:0 0 var(--space-4);color:var(--color-muted)}.company-contacts__actions .btn+.btn[data-v-4ebb43c3]{margin-left:var(--space-2)}[data-v-4ebb43c3] .tickets__table td{padding-top:var(--space-3);padding-bottom:var(--space-3);vertical-align:middle}.company-contacts__actions[data-v-4ebb43c3]{white-space:nowrap}.company-contacts__move[data-v-4ebb43c3]{display:flex;flex-direction:column;gap:var(--space-2);padding-left:var(--space-3);border-left:3px solid var(--color-accent-line)}.company-contacts__move-head[data-v-4ebb43c3]{margin:0;font-size:1rem}.company-contacts__move-tickets[data-v-4ebb43c3]{margin:0;padding-left:var(--space-4)}.company-contacts__suppress[data-v-4ebb43c3]{display:flex;align-items:center;gap:var(--space-1);margin-top:var(--space-1);font-size:12px;color:var(--color-muted)}.company-sla__tz[data-v-0ffd0fb4]{max-width:16rem}.company-sla__holidays[data-v-0ffd0fb4]{list-style:none;margin:0 0 var(--space-3);padding:0}.company-sla__holiday[data-v-0ffd0fb4]{display:flex;align-items:center;justify-content:space-between;gap:var(--space-3);max-width:20rem;padding:var(--space-2) 0;border-bottom:1px solid var(--color-rule)}.modal--form[data-v-cf8b5b70]{max-width:40rem;max-height:85vh;overflow-y:auto}.cron-help[data-v-cf8b5b70]{margin:calc(-1 * var(--space-2)) 0 var(--space-3);border:1px solid var(--color-rule);border-radius:var(--radius-sm)}.cron-help>summary[data-v-cf8b5b70]{cursor:pointer;padding:var(--space-2) 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.ticket-detail__title{margin-bottom:var(--space-4)}.tickets__muted{margin:var(--space-3) 0 0;color:var(--color-muted)}.tickets__filters{display:flex;flex-wrap:nowrap;gap:var(--space-2);margin-bottom:var(--space-3)}.tickets__filters select{min-width:0}.tickets__filters input[type=search]{width:12rem;min-width:6rem;flex:0 1 auto}@media (max-width: 900px){.tickets__filters{flex-wrap:wrap}}.app-shell--staff .tickets__filters select,.app-shell--staff .tickets__filters input[type=search]{padding:var(--space-1) var(--space-2);height:30px}.tickets__filters select,.ticket-form select,.ticket-form input,.ticket-form textarea{padding:var(--space-2) var(--space-3);border:1px solid var(--color-rule-strong);border-radius:var(--radius-sm);background:var(--color-surface);color:var(--color-text);font:inherit}.tickets__filters select,.tickets__filters input[type=search],.ticket-form select{border-radius:var(--radius-sm)}.tickets__table{width:100%;border-collapse:separate;border-spacing:0;border-radius:var(--radius-sm);overflow:hidden}.tickets__table th,.tickets__table td{padding:var(--space-2) var(--space-3);text-align:left;border-bottom:1px solid var(--color-rule)}.tickets__table thead th{background:var(--color-table-head-bg);color:var(--color-table-head-text);border-bottom:none}.tickets__table .tag:not(.tag--micro),.tickets__status{text-transform:uppercase}.uavatar{display:inline-flex;align-items:center;justify-content:center;flex:none;overflow:hidden;border-radius:var(--radius-pill);background:var(--color-neutral-300);color:var(--color-neutral-800);font-size:8px;font-weight:800;letter-spacing:.03em}.uavatar__img{width:100%;height:100%;object-fit:cover}.cropper{position:relative;margin:0 auto var(--space-3);overflow:hidden;border-radius:var(--radius-sm);border:1px solid var(--color-rule-strong);cursor:grab}.cropper:active{cursor:grabbing}.cropper__img{position:absolute;top:50%;left:50%;-webkit-user-select:none;user-select:none}.cropper__mask{position:absolute;top:0;right:0;bottom:0;left:0;border-radius:50%;box-shadow:0 0 0 999px #0d162773;pointer-events:none}.cropper__zoom input[type=range]{width:100%}.avatar-edit{display:flex;align-items:center;gap:var(--space-3)}.view-switch{position:relative;display:inline-grid;grid-auto-flow:column;grid-auto-columns:1fr;padding:2px;border:1px solid var(--color-rule);border-radius:var(--radius-pill);background:var(--color-surface-2)}.view-switch:before{content:"";position:absolute;top:2px;bottom:2px;left:2px;width:calc(50% - 2px);border-radius:var(--radius-pill);background:var(--color-surface);box-shadow:0 1px 3px #0d162740}@media (prefers-reduced-motion: no-preference){.view-switch:before{transition:transform .25s cubic-bezier(.22,1,.36,1)}}.view-switch:has(>:nth-child(2).is-active):before{transform:translate(100%)}.view-switch__opt{position:relative;display:inline-flex;align-items:center;justify-content:center;gap:6px;padding:3px 12px;border-radius:var(--radius-pill);color:var(--color-muted);font-size:.78rem;font-weight:700;letter-spacing:.02em;text-decoration:none;transition:background var(--transition),color var(--transition)}.view-switch__opt:hover,.view-switch__opt.is-active{color:var(--color-text)}.view-switch__opt svg{opacity:.7}.kanban__filter-check,.tickets__filter-check{position:relative;display:inline-flex;align-items:center;height:30px;padding:0 var(--space-3);border:1px solid var(--color-rule-strong);border-radius:var(--radius-pill);background:var(--color-surface);color:var(--color-muted);font-size:.82rem;font-weight:600;cursor:pointer;-webkit-user-select:none;user-select:none;white-space:nowrap;transition:border-color var(--transition),background var(--transition),color var(--transition)}.kanban__filter-check input,.tickets__filter-check input{position:absolute;width:1px;height:1px;opacity:0;pointer-events:none}.kanban__filter-check:hover,.tickets__filter-check:hover{border-color:var(--color-accent-line)}.kanban__filter-check:has(input:focus-visible),.tickets__filter-check:has(input:focus-visible){border-color:var(--color-accent-line);box-shadow:0 0 0 3px color-mix(in srgb,var(--brand-red) 18%,transparent)}.kanban__filter-check:has(input:checked),.tickets__filter-check:has(input:checked){background:linear-gradient(105deg,#d4a63a,#ecc95c,#d4a63a);border-color:transparent;color:#1b1a19;font-weight:800}.entity-card__progress{height:6px;border-radius:var(--radius-pill);background:var(--color-surface-2);overflow:hidden}.entity-card__progress-fill{display:block;height:100%;border-radius:var(--radius-pill);background:var(--color-success-500);transition:width .5s cubic-bezier(.22,1,.36,1)}.tickets__progress{display:block;width:9rem}.btn.row-action{gap:5px;padding:3px 10px;font-size:.76rem;font-weight:600;border-radius:var(--radius-sm)}.btn.row-action svg{flex:none;opacity:.6;transition:opacity var(--transition)}.btn.row-action:hover{border-color:var(--color-accent-line)}.btn.row-action:hover svg{opacity:1}.btn.btn--ghost.row-action--go{color:var(--color-success-700, var(--color-success-500))}.btn.btn--ghost.row-action--go:hover{border-color:var(--color-success-500);background:color-mix(in srgb,var(--color-success-500) 10%,transparent)}.btn.btn--ghost.row-action--stop{color:var(--color-accent-2-700)}.btn.btn--ghost.row-action--stop:hover{border-color:var(--color-accent-2-600);background:color-mix(in srgb,var(--brand-orange) 10%,transparent)}.tickets__row--static{cursor:default}.filter-bar{display:flex;width:100%;flex-wrap:nowrap;gap:0;border:1px solid var(--color-rule-strong);border-radius:var(--radius);background:var(--color-surface);overflow:hidden;max-width:100%;margin-bottom:var(--space-3);transition:border-color var(--transition)}.filter-bar:hover{border-color:var(--color-accent-line)}@media (max-width: 900px){.filter-bar{flex-wrap:wrap}}.app-shell--staff .filter-bar select,.app-shell--staff .filter-bar input[type=search]{flex:1 1 0;border:none;border-radius:0;background:transparent;color:var(--color-text);font:inherit;font-size:.82rem;min-width:0;width:auto;padding-left:1.25rem;padding-right:1.25rem;transition:background var(--transition)}.app-shell--staff .filter-bar>:is(select,input,label)+:is(select,input,label){border-left:1px solid var(--color-rule-strong)}.app-shell--staff .filter-bar select:hover,.app-shell--staff .filter-bar input[type=search]:hover{background:var(--color-surface-2)}.app-shell--staff .filter-bar select:focus,.app-shell--staff .filter-bar input[type=search]:focus{outline:none;background:color-mix(in srgb,var(--brand-red) 8%,var(--color-surface));border-color:var(--color-rule-strong);box-shadow:none}.app-shell--staff .filter-bar :is(.kanban__filter-check,.tickets__filter-check){flex:none;border:none;border-left:1px solid var(--color-rule-strong);border-radius:0;background:transparent;padding:0 1.25rem}.app-shell--staff .filter-bar :is(.kanban__filter-check,.tickets__filter-check):hover{background:var(--color-surface-2)}.app-shell--staff .filter-bar :is(.kanban__filter-check,.tickets__filter-check):has(input:checked){background:linear-gradient(105deg,#d4a63a,#ecc95c,#d4a63a);font-weight:600}.tag{display:inline-flex;align-items:center;font-family:var(--font-body);font-size:11px;line-height:1.4;letter-spacing:.02em;padding:3px 10px;border:1px solid transparent;border-radius:var(--radius-pill);white-space:nowrap}.tag-accent{background:#c5303024;color:#c53030}.tag-neutral{background:var(--color-neutral-100);color:var(--color-neutral-800)}.tag-outline{border-color:var(--color-accent-2-700);color:var(--color-accent-2-700)}.tag-breach{gap:5px;padding-left:0;padding-right:0;color:var(--color-danger);font-size:10px;font-weight:800;letter-spacing:.06em;text-transform:uppercase}.tag-breach:before{content:"";flex:none;width:11px;height:11px;background:currentColor;-webkit-mask:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%23000' stroke-width='3' stroke-linecap='round'%3E%3Ccircle cx='12' cy='12' r='9.5'/%3E%3Cpath d='M12 6.5V12l4 2.5'/%3E%3C/svg%3E") center / contain no-repeat;mask:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%23000' stroke-width='3' stroke-linecap='round'%3E%3Ccircle cx='12' cy='12' r='9.5'/%3E%3Cpath d='M12 6.5V12l4 2.5'/%3E%3C/svg%3E") center / contain no-repeat}.tag-warning{background:#e8723129;color:#a8480f}.tag-success{background:#2da44e26;color:#1a7f37}:root[data-theme=light] .tag-neutral,:root[data-theme=light] .tag-accent,:root[data-theme=light] .tag-warning,:root[data-theme=light] .tag-success{border-color:var(--color-neutral-400)}:root[data-theme=light] .tag-neutral{background:var(--color-neutral-200)}:root[data-theme=dark] .tag-accent,:root[data-theme=midnight] .tag-accent{background:var(--color-accent);color:var(--color-on-accent)}:root[data-theme=dark] .tag-warning,:root[data-theme=midnight] .tag-warning{background:var(--color-accent-2-500);color:var(--color-neutral-100)}:root[data-theme=dark] .tag-success,:root[data-theme=midnight] .tag-success{background:var(--color-success-500);color:var(--color-neutral-100)}:root[data-theme=dark] .tag-neutral,:root[data-theme=midnight] .tag-neutral{border-color:var(--color-rule-strong)}.micro-label{font-family:var(--font-body);font-size:11px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--color-muted)}.tag--micro{font-size:9px;font-weight:800;letter-spacing:.08em;text-transform:uppercase;padding:1px 6px}.eyebrow{font-family:var(--font-body);font-size:11px;font-weight:700;letter-spacing:.22em;text-transform:uppercase;color:var(--color-accent-line)}